As a Resident Assistant (RA) at Tropicana Gardens, there are a variety of different hats I wear: counselor, advisor, mediator, resource, programmer/event planner, and a friend.
Trop’s intensive RA training process has equipped me to deal with a variety of situations. Say you and your roommates seem to be butting heads a lot. That would be a predicament where you could come to me and ask for advice, or where I could help mediate the situation so you could all come to a mutual agreement.
Another instance where my help would come into play would be for any possible emergency.